Extension Remote Service System

Project Summary

Extension of an existing remote service system with 40.000+ connected machines worldwide. Implementation of supplier access for specific machines within complex production setups. Introduction of multi-factor authentication.

ClientMechanical engineering company
IndustryEngineering
Project SetupWork Packages, Time & Material, Hybrid Development Mode
SkillsSolution Design, Development Coordination, Go Live Coordination
Project ManagementMichael Friedrich
Duration5 months

Challenges

  • Restart of development after a period of no feature development
  • Extending an existing software with a new development team, new stakeholders on customer side
  • Huge backlog of unreleased versions for the production system

Solution

  • Onboarding of new team members, implementation of a Ready Process, adaptation of the test process
  • Implementation of a hybrid development approach, fixed work packages with transparency of Kanban approach
  • Support in the approval, testing and deployment process for updating the live environment
  • Speeding up the approval and deployment process for regular updates of the live environment